SoftExpert ECM (Enterprise Content Management) is a software that provides all of the core content management services needed to create, capture, manage, store, preserve, and deliver content related to organizational processes. It is a practical solution for centralizing unstructured content and better managing the entire content lifecycle. 

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As a bundled offering in SoftExpert Quality Management System (QSM) and Performance System, the SoftExpert Enterprise Content Management suite goes beyond ordinary document management solutions and provides an affordable but sophisticated advanced document management capabilities to meet complex documentation needs of running your Quality Management and Performance Management operations. The suite provides a set of enterprise content management capabilities, including document and record management, workflows, search and archiving, as well as specific applications, such as contract management and engineering document system (EDMS), all integrated into a single web-based platform.

Designed with a robust nature and built-in flexibility for managing content-oriented processes, structured documents, such as forms, or unstructured documents such as requests or informal records, can be analyzed and classified. Once documents have been categorized, SoftExpert ECM may use Optical Character Recognition (OCR) to automatically capture business-relevant information. As a result, this eliminates manual data entry, streamlines operations, and speeds up data availability within the system.

The ECM capabilities, in combination with the business process management (BPM) solution provide a robust infrastructure for content management, regardless of content type (physical or digital). The combined solutions integrate with existing governance practices, offering flexibility to customize dashboards, reports, and workflows.

The workflow engine is fully configurable and helps automate business processes related to content. This could be a simple review and approval workflow or a more complex multi-stage business process. Users can create and revise documents or send documents to peers or to management for review. Once approved, these documents can be released within the organization. All objects are subject to version control and security, providing a comprehensive audit trail for evidential proof of compliance with industry standards and regulations.