Mediksoft is the distributor in Malaysia for SoftExpert Excellence Suite, which is the most comprehensive integrated enterprise software for Quality Control, Quality Management, Compliance and Performance Excellence. The SoftExpert Excellence Suite (SE Suite) offers a set of multilingual modules that are natively integrated and fully Web-based to automate the processes required to improve and optimize the different business areas at organizations, connecting internal and external team members through integrated workflows, alerts and monitoring systems, boosting quality of management, reducing turn around times, cutting operating costs and facilitating compliance with the main market standards and regulations.
Truly unprecedented, SoftExpert is a cutting-edge solution that integrates the modeling, implementation, execution, control and monitoring of multiple business application demands.
SoftExpert enables organizations to organize, automate and manage processes for managing documents & records, business processes, strategic and operational performance indicators, projects and demands, portfolio, risks, non-compliances and customer complaints, corrective & preventive actions (CAPA), audits, training, product lifecycle, inspection, calibration, maintenance, SPC, APQP-PPAP, FMEA, MSA, wastes, and many other industry challenges in their Quality Control and Performance Management.
As a Quality Management System (QSM) and Performance Management System, SoftExpert comprises many modules that are selectively bundled into the following application specific areas
BPM - Business Process Management
Design, implement, monitor, revise workflows
CPM - Corporate Performance Management
Design, implement, monitor KPIs across multiple organizational levels
EAM - Enterprise Asset Management
Manage organizational assets and maintain them, handle and resolve issues
ECM - Enterprise Content Management
Manage documents and revisions through integrated drafting, review, approval, publication, cataloging, revision and retirement workflows. Incorporates sophisticated document scanning, capture and character recognition capabilities
EHSM - Enterprise Health and Safety Management
Design and implement safety procedures, adhere to standards, identify risks and mitigations, record incidences and resolve root causes
EQM - Enterprise Quality Management
Design and implement quality procedures, adhere to standards, monitor compliances, record non-compliances, resolve root causes
ERM - Enterprise Risk Management
Identify risks, assign likehood/severity of impact and other parameters, plan mitigations and responses, monitor and analyze occurrences, resolve root causes
GRM - Governance And Risk Management
Plan, design and document corporate governance measures, share, train and monitor implementations, record non-compliances and resolve rootcauses
HDM - Human Development Manager
Design human resources development plans, identify priority skills, plan training programs, implement training, assess trainers and staffs, monitor certifications and licenses
ITSM - IT Services Management
Manage full/partial scope of ITSM standards implementations
PLM - Product Lifecycle Management
Design products, plan productions, identify and mitigate risks, share planning processes within the organization and with external vendors/customers
PPM - Project and Portfolio Management
Manage multiple projects, identify and capture resources, risks, workflows and documents involved in each activity, monitor progress and communicate/handle issues
SoftExpert Quality Management System (QSM) bundles are made up of selections from the following comprehensive set of integrated modules
- SE Action Plan
- SE Analytics (Business Intelligence module)
- SE APQP-PPAP (Advanced Product Quality Planning and Product Part Approval Process)
- SE Archive (records / document archival)
- SE Assets
- SE Audit
- SE Calibration
- SE Capture (document capture)
- SE Competency (HR competency management)
- SE FMEA (Failure Modes And Effects Analysis)
- SE Food Safety
- SE Form (create your own online forms for collaborative processing)
- SE Incident (capture non-compliances / incidences)
- SE Inspection
- SE Maintenance
- SE MCAD Connector
- SE MSA (Measurement Systems Analysis - analysis variations in the measurement process)
- SE PDM (product life cycle management)
- SE Performance (enterprise-wide KPI definition, measurement and reporting)
- SE Portfolio (manage portfolio of related projects)
- SE Problem Manager
- SE Process (execute, monitor and manage processes)
- SE Project (project management)
- SE Protocol (interfacing protocols)
- SE Request (accept requests)
- SE Requirement (requirements management)
- SE Risk (risk identification and analysis, mitigation and incident planning, risk monitoring and reporting)
- SE SharePoint Connector
- SE SPC (Statistical Process Control)
- SE Storeroom
- SE Supply
- SE Survey
- SE Test
- SE Time Control
- SE Training - manage training
- SE Waste - waste management
- SE Workflow - administrator configurable workflow with graphical design interface
SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs enabling organisations to plan, execute and monitor their Quality Management and Performance Management activities effectively.
Founded in 1995, SoftExpert has a rich history of innovation and growth as a true industry leader. More than 300,000 users from 2,000 organizations worldwide trust SoftExpert Quality Management System (QSM) and Performance Management System to ensure the highest standards of efficiency, quality and innovation for their products, services and processes.
By streamlining and integrating all levels and operations, SoftExpert applications also enable organizations to address an ever-increasing variety and number of international standards, laws and regulations that affect business operations by delivering enhanced compliance capabilities based on industry-specific best practices in quality managemand performance management.
SoftExpert Quality Management System (QSM) and Performance Management System are used by leading corporations in all kinds of industries, including consumer products, automotive, food and beverage, mining and metals, high tech and IT, energy and utilities, government and public sector, financial services, transportation and logistics, healthcare, education, medical devices and many others.
Along with its extensive network of resellers spread across all continents, SoftExpert also provides hosting, implementation, post-sales support, and validation services for its solutions to ensure that customers realize the maximum value from their investments.